Frequently Asked Questions

What is the difference in a Fully Remanufactured, Partially Remanufactured, Re-filled, and a Compatible Generic Cartridge:
- A Fully Remanufactured cartridge uses the original brand name cartridge body and computer chip, the foam inside and the nozzles are replaced. This is very close to the quality of an OEM cartridge.
- A Partially Remanufactured cartridge has only a part replaced that is required to make the cartridge perform and then refilled. The danger in this is similar to the refill only except if only one nozzle was replaced the other nozzles could start to leak at any time, causing ink to leak into your printer.
- A Re-filled cartridge is nothing more than re-filled with ink. Many of our competitors do this which is how they are able to offer the more expensive cartridges like HP, Dell, and Lexmark for lower prices. The Danger in this option is, the foam inside the cartridge will begin to deteriorate. The foam pieces will start moving into your printer and you will either have a large cleaning bill, all your printing will be spotted, or you will need a new printer.
- A Compatible Generic cartridge is a completely new cartridge body, foam, nozzles, and computer chip. This is also very close to the Quality of an OEM cartridge.

We only sell the Highest-Quality Fully Remanufactured and Compatible Generic cartridges, we DO NOT refill or partially re-manufacture cartridges.
Keep in mind, you are already saving a great deal by buying our cartridges versus the OEM brand. We caution you to look for the lowest cost cartridge you can buy on the web, the little bit of extra savings is not worth the hassle of inferior products.

I am hesitant to give my email address when I place my order. I do not want my address sold:
We never sell an email address. When your order is processed, you will receive an order confirmation email (unless you have a filter set up to only receive from known senders), our email address for orders is "orderconfirmation@inkjetsrus.net". We will only use your email address to send you information on new products and specials. You can unsubscribe from our emails at any time.
Are the cartridges the Printer Manufacturers brand:
No, we only sell compatible generic or fully re-manufactured products which are 100% guaranteed to perform as well as the OEM brand.
If I use a generic product in my printer, will my warranty be good? Do I have to use the OEM product:
As a consumer, you have every right to use a remanufactured or compatible generic product in a printer, a car, or any other type of product. Printers last between 1-5 years depending on their use. Many high-quality printers now cost approximately $100.00, the cost to replace a printer is not to much more than a set of OEM cartridges these days. You decide what is best for you. We recommend to search the web for the Magnuson-Moss Warranty Improvement Act for more information.
I have never purchased on the web and I am worried about my credit card. How does it work?:
Our website uses an SSL connection which is the most secure link possible. If you are skeptical to order on the web, you can phone us with your order at 1-888-429-9373.
How much is freight?:
Shipping is free if the sub total of your order is $40.00 or more.
My Epson or possibly other brand printer is telling me the cartridge you sent me cannot be recognized. Why is it doing this?
Please see our Technical Support tab in the blue navigation bar at the top of our website for detailed instructions. If you are still having problems, email us at customerservice.inkjetsrus.net@gmail.com with your contact information.