Frequently Asked Questions
What is the difference in a Fully Remanufactured, Partially Remanufactured, Re-filled, and a Compatible Generic Cartridge:
a) A Fully Remanufactured cartridge uses the original brand name cartridge body and computer chip, the foam inside and the nozzles are replaced. This is very close to the quality of an OEM cartridge. - A Partially Remanufactured cartridge has only a part replaced that is required to make the cartridge perform and then refilled. The danger in this is similar to the refill only except if only one nozzle was replaced the other nozzles could start to leak at any time, causing ink to leak into your printer. - A Re-filled cartridge is nothing more than re-filled with ink. Many of our competitors do this which is how they are able to offer the more expensive cartridges like HP, Dell, and Lexmark for lower prices. The Danger in this option is, the foam inside the cartridge will begin to deteriorate. The foam pieces will start moving into your printer and you will either have a large cleaning bill, all your printing will be spotted, or you will need a new printer. - The Compatible Generic cartridge is a completely new cartridge body, foam, nozzles, and computer chip. This is also very close to the Quality of an OEM cartridge. We only sell the Highest Quality Fully Remanufactured and Compatible Generic cartridges, we do not refill or partially remanufacture cartridges.
I am hesitant to give my email address when I place my order. I do not want my address sold:
a) We never sell an email address. When your order is processed, you will receive an order confirmation. We will only use your email address to send you information on new products and specials. You can unsubscribe from our emails at any time.
Are the cartridges the Printer Manufacturers brand:
a) No, We only sell compatible generic or fully remanufactured products which are 100% guaranteed to perform as well as or better than the Printer Manufacturer brand.
If I use a generic product in my printer, will my machine warranty be any good? They tell me I have to use their product:
a) This is a false statement. As a consumer, you have every right to use a generic product in any type of printer, car, or any other product. Printers last between 1-5 years depending on their use. Most printers cost less than $100.00 so the cost to replace a printer is almost the same cost as a set of OEM cartridges these days. You decide what is best for you. Click here for warranty act.
I have never bought on the web and I am worried about my credit card. How does it work?:
a) Our website uses a secure source; it is safer than you giving your card to a waiter in a restaurant. If you are skeptical to order on the web, you can phone us with your order at 1-888-429-9373.
How much is freight?:
a) Shipping is free if you purchase $40.00 or more. See the top of our home page for more details.
My Epson printer is telling me the cartridge you sent me cannot be recognized. Why is it doing this?
a) The Epson Printer Company is different than all other printer brands. Please email us at customerservice.inkjetsrus.net@gmail.com with your contact information.